Exception Handling Guidelines

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Follow class naming conventions, but add Exception to the end of the name.
Some rules listed below are to be followed in Exceptions blocks or classes:

  1. Never do a “catch” exception and do nothing. If you hide an exception, you will never know if the exception happened or not.
  2. In case of exceptions, give a friendly message to the user, but log the actual error with all possible details about the error, including the time it occurred, method and class name etc.
  3. Always catch only the specific exception, not generic exception as well as system exceptions.
  4. You can have an application level (thread level) error handler where you can handle all general exceptions. In case of an ‘unexpected general error’, this error handler should catch the exception and should log the error in addition to
    giving a friendly message to the user before closing the application, or allowing the user to ‘ignore and proceed’.
  5. Do not write try-catch in all your methods. Use it only if there is a possibility that a specific exception may occur. For example, if you are writing into a file, handle only FileIOException.
  6. Do not write very large try-catch blocks. If required, write separate try-catch for each task you perform and enclose only the specific piece of code inside the try-catch. This will help you find which piece of code generated the exception and you can give specific error message to the user.
  7. You may write your own custom exception classes, if required in your application. Do not derive your custom exceptions from the base class SystemException. Instead, inherit from ApplicationException.
  8. To guarantee resources are cleaned up when an exception occurs, use a try/finally block. Close the resources in the finally clause. Using a try/finally block ensures that resources are disposed even if an exception occurs.
  9. Error messages should help the user to solve the problem. Never give error messages like “Error in Application”, “There is an error” etc. Instead give specific messages like “Failed to update database. Make sure the login id and password are correct.”
  10. When displaying error messages, in addition to telling what is wrong, the message should also tell what the user should do to solve the problem. Instead of message like “Failed to update database.” suggest what should the user do: “Failed to update database. Make sure the login id and password are correct.”
  11. Show short and friendly message to the user. But log the actual error with all possible information. This will help a lot in diagnosing problems.
  12. Define a global error handler in Global.asax to catch any exceptions that are not handled in code. You should log all exceptions in the event log to record them for tracking and later analysis.